License Revoked

Symptoms

Forge degrades to Community Mode unexpectedly.
forge serve or forge license shows a “license revoked” message.
Tools that previously worked (workflow tools, graph queries, semantic search) now return upgrade prompts.
forge config heartbeat show shows last_status: revoked.

How Revocation Works

Forge performs a weekly heartbeat to verify your license is still active. The heartbeat POST sends only a hash of your license key. The Cloudflare Worker responds with a status: active, revoked, expired, or unknown.

When the status returns revoked, Forge caches that result and degrades to Community Mode on the next forge serve startup. The degradation is not immediate — it takes effect after the cached result is applied.

Revocation is triggered by:

Subscription cancellation (via Stripe Customer Portal or by contacting support)
Payment failure (Stripe retries 3 times over 1 week, then marks the subscription as cancelled)
A filed payment dispute/chargeback

Step-by-Step Fix

Step 1: Check your Stripe subscription status

Go to the Stripe Customer Portal (link in your purchase confirmation email) or visit https://forge.ironpinelabs.com/pricing and sign in. Look for:

Subscription status (active, past due, cancelled)
Most recent payment date and amount
Any failed payment attempts

Step 2: Identify the cause

Stripe status	Cause	Action
Active, payment current	Revocation may be an error — escalate	Contact support
Past due	Recent payment failed	Update payment method in Stripe portal
Cancelled	Subscription was cancelled	Resubscribe
Disputed	A chargeback was filed	Resolve dispute; contact support

Step 3: Resolve payment issues

If a payment failed, update your payment method in the Stripe Customer Portal. Stripe will retry the payment. Once payment succeeds, the subscription returns to active status.

Step 4: Resubscribe if cancelled

If your subscription was cancelled (intentionally or by payment failure after retries), resubscribe at https://forge.ironpinelabs.com/pricing. You will receive a new license key. Activate it:

forge activate <new-license-key>

Step 5: Force a heartbeat to restore access

After the subscription is restored, force an immediate heartbeat to update the local cache:

forge config heartbeat now

Expected output:

Heartbeat sent.
Status: active
Cached until: 2026-05-01

Then restart forge serve. The Pro/Solo/Team tools should be available again.

Step 6: Verify

forge license

Should show your tier and features restored:

License: Solo
Email:   p***[email protected]
Status:  Active
Expires: 2027-04-15

When to Escalate

Contact support at [email protected] if:

Your Stripe subscription shows Active but Forge still shows revoked after running forge config heartbeat now.
You believe the revocation was an error (no cancellation, no failed payments, no disputes).
You filed a dispute and have resolved it but access has not been restored.

Include the output of:

forge config heartbeat show
forge license